Public offer agreement

1. Definition of terms

1.1. "Public offer" (hereinafter "Offer") - a public offer of the Seller, addressed to an indefinite number of persons, to conclude a remote purchase and sale agreement with the Seller (hereinafter "Agreement") on the terms and conditions contained in this Offer, including all Appendices.

1.2. "Order" - the Customer's decision to order goods and their delivery, issued in the online store and/or orders for the purchase and delivery of goods.

1.3. “Website” or “Online store” (hereinafter “Site”) is an information resource on the Internet, which is located at kh.wood-luxury.com.ua and contains text, graphic and other information, which is perceived as a single whole and is supported by a set of system software tools.

2. General provisions

2.1. The information below is an official offer (offer) of the site kh.wood-luxury.com.ua to any individual (hereinafter referred to as the Buyer) to enter into a contract for the sale of goods. The specified agreement is public, i.e., according to Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers.

2.2. According to Article 642 of the Civil Code of Ukraine, complete and unconditional acceptance of the terms of this proposal (offer), which confirms the conclusion of the Agreement for the sale of goods on the conditions proposed below, is the fact of registration and confirmation of the order.

2.4. By placing an Order, the Buyer confirms his agreement and unconditional acceptance of the terms of this proposal (offer).

2.5. By concluding the Agreement (that is, accepting the terms of this Proposal (Offer) by placing an Order), the Buyer confirms the following:

• The buyer is fully aware and agrees with the terms of this proposal (offer);
• The buyer gives permission to collect, process and transfer of personal data under the conditions specified below in the Warning regarding the collection, processing and transfer of personal data, permission to process personal data is valid for the entire duration of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding the Agreement, the Customer confirms that he is notified (without additional notice) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, of the purposes of data collection, as well as that his personal data is transferred to the Seller in order to be able to fulfill the conditions of this Agreement, the possibility of carrying out mutual settlements, as well as for receiving invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notification to the Customer, without changing the purpose of processing personal data. The scope of the Customer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understandable to him.
• The buyer is familiar with the section "Privacy Policy" of our website.

3. Product price

3.1. The price for each item of the Product is indicated on the website.

3.2. The Seller has the right to unilaterally change the price for any item of the Product.

3.3. In the event of a change in the price of the ordered Product, the Seller undertakes to inform the Buyer about the change in the price of the Product.

3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods if the price is changed by the Seller after placing the Order.

3.5. Changing the price of the Goods paid by the Buyer by the Seller is not allowed.

3.6. The Seller indicates the cost of delivery of the Goods on the website or informs the Buyer when placing an order by the Operator.

3.7. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the Seller receives funds.

3.8. Payments between the Seller and the Buyer for the Goods are made using the methods indicated on the website in the “Place an order” section. and "Delivery".

4. Placing an order

4.1. The Order of the Goods is carried out by the Buyer through the Operator by phone +38 (095) 779 57 95 by email woodluxury2007@gmail.com or in the messenger  Telegram  WatsApp  Viber or using contact forms on the website kh.wood-luxury.com.ua, including using the call order button .

4.2. When registering on the site, the Buyer undertakes to provide the following registration information:

4.2.1. Last name and first name of the Buyer or the person indicated by him (recipient);

4.2.2. The address to which the Goods should be delivered (if delivery is to the Buyer’s address);

4.2.3. Email address (optional field);

4.2.4. Contact phone.

4.3. The name, quantity, article, price of the Product selected by the Buyer are indicated in the Buyer's basket on the website.

4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing quality service to the Buyer when purchasing goods on the site.

4.5. When placing an Order through the Operator (clause 4.1 of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. of this Offer.

4.6. Acceptance by the Buyer of the terms of this Offer is carried out by the Buyer entering the relevant data into the registration form on the website or when placing an Order through the Operator. After placing an Order through the Operator, the Buyer’s data is registered in the Seller’s database.

4.7. The Buyer is responsible for the accuracy of the information provided when placing an Order.

4.8. The remote purchase and sale agreement between the Seller and the Buyer is considered concluded from the moment the order is electronically placed on the website service or the Seller issues to the Buyer a cash receipt or sales receipt or other document confirming payment for the Goods.

5. Delivery and transfer of goods to the buyer

5.1. The methods, procedure and timing of delivery of goods are indicated on the website in the “Delivery and Payment” section. The Buyer agrees on the procedure and conditions for delivery of the ordered goods with the operator at the time of making the purchase.

5.2. Pickup of goods:

5.2.1. After generating an application, the buyer can make a payment and receive his goods at the address: 61168, Ukraine, city Kharkiv, Heroes of Labor st., 10 unless force majeure conditions apply. Opening hours: Mon-Sat: 09:00-18:00 Sun: Day off.

5.2.2. Ownership and the risk of accidental loss or damage to the goods passes to the Customer or his Representative from the moment of receipt of the goods by and signing by the Parties of a sales receipt and/or order (and/or order for the purchase and delivery of goods) for delivery.

5.3. Delivery of goods is carried out by our own employees in accordance with the delivery conditions, or with the involvement of third parties (carrier).

5.4. Upon receipt of the goods, the Customer must, in the presence of the courier representative, check the compliance of the Goods with the qualitative and quantitative characteristics (name of goods, quantity, completeness, expiration date).

5.5. When accepting the goods, the Customer or the Customer's Representative confirms with his signature on the sales receipt and/or order for delivery of goods that he has no complaints about the quantity of goods, appearance and completeness of the goods.

6. Return of goods

6.1. The customer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods – in the manner and under the conditions determined by the Law of Ukraine “On the Protection of Consumer Rights”.

6.2. The return of excisable goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact of purchase and the conditions for ordering the specified goods are preserved.

6.3. The Customer does not have the right to refuse a product of appropriate quality that has individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it (including non-standard, at the Customer’s request, sizes, etc.). Confirmation that the product has individually defined properties is the difference in the size of the product and other characteristics that are indicated on the website.

6.4. Return of goods, in cases provided for by law and this Agreement, is carried out to the address indicated on the website in the “Delivery and payment” section.

6.5. If the Buyer refuses a product of proper quality, the Seller returns money in the amount of the cost of such Product, with the exception of the seller’s costs for delivery of the product that is being returned.

6.6. Refund of the amount specified in clause 6.5. carried out within 7 working days after the store receives the return of the goods.

7. Responsibility of the parties

7.1. The Seller is not responsible for damage caused to the Buyer due to improper use of Products pre-ordered on the website kh.wood-luxury.com.ua and purchased from the Seller.

7.2. The Seller is not responsible for improper or untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or false information.

7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or Buyer are released from liability for complete or partial failure to fulfill their obligations if the failure is a consequence of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that arose regardless of the will of the Seller and/or Buyer after conclusion of this agreement. The Party that cannot fulfill its obligations shall immediately notify the other Party.